Privacy Policy
At our website, we take your privacy seriously. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your data. By using our website, you consent to the practices described below.
What Data We Collect
We collect various types of data to enhance your experience and improve our services, including:
- Personal Information: such as your name, email address, phone number, and postal address when you voluntarily provide them (e.g., contacting us or subscribing to updates).
- Usage Data: including your IP address, browser type, pages visited, and time spent on our site through automated tools like cookies and server logs.
- Cookies and Tracking Technologies: small data files stored on your device to recognize you and remember preferences.
How We Use Data
The data we collect is used for the following purposes:
- To respond to your inquiries and provide customer support.
- To improve our website’s functionality, content, and services.
- To send you important updates, promotional information, or newsletters if you have subscribed.
- To analyze website usage and trends to optimize user experience.
- To ensure compliance with legal obligations and protect our rights.
Cookies
Cookies are text files placed on your device to help us provide a better user experience. We use cookies for purposes such as:
- Remembering your preferences and settings.
- Analyzing site traffic and performance.
- Enabling essential site functionalities.
You can control or disable cookies through your browser settings; however, please note that some features of our website may not function properly without cookies.
Third-Party Links
Our website may contain links to third-party websites or services for your convenience. These external sites have their own privacy practices and policies, which we do not control or endorse. We recommend reviewing their privacy policies before submitting your personal information.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
- Secure servers and encrypted connections (SSL/TLS).
- Access controls limiting data to authorized personnel only.
- Regular security assessments and updates.
Despite these efforts, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
User Rights
You have certain rights regarding the personal data we hold about you, including:
- Right to Access: You can request a copy of the personal data we process about you.
- Right to Correction: You can ask us to update or correct any inaccurate data.
- Right to Deletion: You may request that we delete your personal data where applicable.
- Right to Object: You can object to the processing of your personal data for marketing or profiling purposes.
- Right to Withdraw Consent: If consent is the legal basis for processing, you may withdraw it at any time.
To exercise any of these rights, please contact us using the details provided below.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
- Email: [email protected]
- Phone: +61 13 13 13
- Address: 10 Bourke Road, Mascot NSW 2020, Australia
- Follow us on X: https://x.com/qantas
We are committed to protecting your privacy and will promptly address any concerns you may have.